ZAVA UK Reviews - What our patients say

For over a decade we have helped millions of patients across Europe get access to safe, trustworthy and fast medical treatment online. Not only that, in the UK alone we have over 5,000 Trustpilot & Google reviews and are rated 'Excellent'. We take great pride in providing an exceptional patient care and apply feedback which we receive daily. Read reviews below or visit ZAVA UK reviews on Trustpilot

ZAVA Online Doctor Reviews

With ZAVA, the patient decides when, where and how they want to receive their remote treatment. Our doctors provide advice and treatment using medical questionnaires and test kits 7 days a week, 365 days a year. Our advice, independent of time and location, is not only safe and practical, but also discreet.

What our Patients say

ZAVA stars

Lora Dimitrova-Watson

Trustworthy and professional

Reliable, trustworthy and quick service. Super helpful web site, good choice of products. Very quick replies from the doctors online. The whole experience was wonderful - made you feel like a valued customer and a human being (Hear, NHS, hear!!). The staff is helpful and professional.

★★★★★ Apr 4th 2024

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lady with ZAVA star

Angela Gallacher

I didn’t know this service existed…

I didn’t know this service existed until I desperately needed an antibiotic. It was so quick & easy to fill out the online form & my prescription was ready to collect the same day. I will definitely be using this service again in the future.

★★★★★ Mar 30th 2024

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man with review star


Very understanding and helpful

Very understanding and helpful.Everything is explained thoroughly about my medication and they're always there to help.

★★★★★ Mar 30th 2024

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couple with ZAVA stars

Amie Swarbrick

I order once a month and always have quick responses from the online doctors. The application form is simple and easy to use so your order can be processed with ease.

When uploading any further details it is a simple process and you always receive email notifications when the doctor responds or requests any more info.

★★★★★ Mar 29th 2024

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ZAVA reviews


Responded to me within 24 hours. I also phoned them and the service was very good. Medical history reviewed quickly. Once all approved they also sent me a support pack. This contains useful diet and exercise information. I will place further orders. Very pleased with their professionalism and speed.

★★★★★ Mar 26th 2024

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lady with ZAVA star


Website and questionnaire is very easy to navigate around. Initial order went very smoothly and package arrived in protective packing and cooled ready for putting in the fridge.

Second order was even easier as all details in the system. Again, product arrived in protective discreet packaging.

★★★★★ Mar 20th 2024

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man with review star


So impressed with this company. They are thorough, diligent, responsive and provide lots of back up and supporting information. I feel I am safe in their hands.

★★★★★ Oct 10th 2023

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We are there for you – 365 days a year

We'd love to hear from you! If you have used our offer, you can rate us on Trustpilot and share your experiences, whether positive or negative. If you need help or have questions about our website, our patient service is available to you by phone and email.

The telephone patient service can be reached 7 days a week on +44 (0)203 8083 239. You can also send us a message to .

Confidential information and medical queries can be sent directly to our doctors via the message function in the encrypted patient account.

ZAVA in the media

As a leading online medical practice in Europe and the UK, ZAVA is regularly represented in the media. Selected media reports as well as press releases and studies can be found on our press page .

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